Business Development Center (BDC)

BDC 360

Your Business Development Center

Increase your sales with the implementation of industry best practices for effective customer relationship management.
BDC 360

Your Business Development Center

Increase your sales with the implementation of industry best practices for effective customer relationship management.

Turn your opportunities into an appointment and increase your sales

Increase your sales by improving your customer relationship management through a high-performance business development center, whose goal is to convert your opportunities into a dealership appointment for your sales and/or service departments.

Turn your opportunities into an appointment and increase your sales

Increase your sales by improving your customer relationship management through a high-performance business development center, whose goal is to convert your opportunities into a dealership appointment for your sales and/or service departments.

Effective conversion process
Get more dealership appointments by following an efficient process.
Optimal client
relationships
Optimize your communications by meeting the needs of your customers during their purchasing process.
Improved
Conversions
Increase your conversion rate by regularly and proactively monitoring results from your consultant.
Professional
Training
Transform your employees into communication specialists through our professional training.

A Better Customer Relationship.
More Appointment

Benefit from the expertise of your consultant to optimize the performance of your agents through a process dedicated to improving your relationship with your customers and generating more appointments in your dealership.

Through professional training, you will be able to serve your customers in the best way with the best communication practices that are unrivaled in the industry:

  • Send a personalized response in an optimal timeframe
  • Response times set according to your manufacturer’s standards
  • Establishing a climate of trust through real and privileged human contact
  • Communicate according to the customer’s preferred means (telephone, email, sms, chat)
  • Courteous and customer-oriented service oriented towards your client’s buying path

Your consultant. Your ally in business development.

Work with your consultant to achieve your growth goals and let him or her take care of everything from setting up your call center to optimizing your results, not to mention training your specialists.

Your consultant will accompany you throughout the process
and ensure optimal results based on industry best practices.

Your consultant. Your ally in business development.

Work with your consultant to achieve your growth goals and let him or her take care of everything from setting up your call center to optimizing your results, not to mention training your specialists.

Why should you trust our consultants :
  • Personalized consultations according to your business objectives
  • Ad hoc consultation to achieve specific objectives
  • Establish a dealership business development center
  • BDC agent recruiting
  • Implementation of processes
  • Continuous theoretical and practical training of your specialists
  • Implementation of industry best practices
  • Training for your CRM 360 and CRM Pro 360 tool
  • Regular and proactive monitoring of results
  • Presentation of performance reports
  • Recommendations for optimizing your conversions
  • Optimize the productivity of your agents
  • Facilitating daily operations management
  • Increase your customer retention rate
Why should you trust our consultants :
  • Personalized consultations according to your business objectives
  • Ad hoc consultation to achieve specific objectives
  • Establish a dealership business development center
  • BDC agent recruiting
  • Implementation of processes
  • Continuous theoretical and practical training of your specialists
  • Implementation of industry best practices
  • Training for your CRM 360 and CRM Pro 360 tool
  • Regular and proactive monitoring of results
  • Presentation of performance reports
  • Recommendations for optimizing your conversions
  • Optimize the productivity of your agents
  • Facilitating daily operations management
  • Increase your customer retention rate
More Visibility. More Measurement. More Success.

Get more visibility into your results through your CRM 360 opportunities management tool. Generate stand-alone, comprehensive and detailed reports, and ultimately, take advantage of your consultant’s recommendations to adjust policies and optimize your conversions.

A single CRM 360 platform to manage your opportunities

More Visibility. More Measurement. More Success.

Get more visibility into your results through your CRM 360 opportunities management tool. Generate stand-alone, comprehensive and detailed reports, and ultimately, take advantage of your consultant’s recommendations to adjust policies and optimize your conversions.

A single CRM 360 platform to manage your opportunities

Want to improve your conversion rate?

Join the 500 dealerships that have put their trust in us
Want to improve your conversion rate?
Join the 500 dealerships that have put their trust in us